Sacramento,CA
Audacy,Inc.
DESCRIPTION
Audacy Sacramento is looking for IT Support!
JOB EXPERIENCE
Responsibilities include:
- Installing and configuring desktop computer hardware, software, network connections, and printers.
- Monitoring the ticketing system and autonomously and proactively addressing service issues.
- Providing technical support across the company (this may be in person or over the phone)
- Modifying accounts for users through permissioning change requests.
- Repairing and replacing equipment as necessary
- Implementing new technologies collaboratively in a team environment.
REQUIREMENTS
Technical Skills Required:
Previous experience providing desktop support; 1-3 Years.
- Basic understanding of networking knowledge: LAN/WAN, TCP/IP, Subnetting, DNS, AOIP
Strong working knowledge of desktop technologie as it relates to Google Workspace solutions including: IT Support Ticketing, Zoom VoIP Support Solutions, and other cloud-based collaboration platforms.
Strong Desktop Security Best Practices through managing frequent OS updates, through user experience embellishment, as well as through Audacy's social inter-web channels
Experience with broadcast, or content creation software tools such as Adobe Audition, Audacity, or OBS.
- The Ideal Office IT Professional:
Your ability to provide extraordinary customer service through excellent and systematic, but un-scripted problem-solving skills will be paramount to your success. Your attention to detail, great communication skills, and passion for technology will make you a valued team member through being responsive to service issues and requests. Plus, you're in possession of an awesome and thoughtful logical process in how you approach problem solving. You stick to strict work schedules, deadlines, and prioritize your work. Teamwork and collaboration skills are a must.
- Other Requirements:
Must be physically able to move heavy computer equipment/boxes, safely climb short ladders without assistance.
A valid driver’s license, satisfactory completion of a motor vehicle record check, and proof of insurance is required.
Finally, familiarity with the proper and safe use of small company-provided hand tools.
ADDITIONAL INFO
Audacy, Inc. (NYSE: AUD) is a scaled, multi-platform audio content and entertainment company with the country’s best radio broadcasting group, a leader in virtually every segment of audio, and America’s #1 creator of original, premium audio. Audacy engages over 170 million consumers each month, bringing people together around the news, sports, podcasts and music that matter to them. Learn more at www.audacyinc.com, Facebook (Audacy Corp) and Twitter (@AudacyCorp).
HOW TO APPLY
Please upload resume and apply at https://careers-audacy.icims.com/