DESCRIPTION

Job Title: IT Support Specialist

Department: Technical

Reporting To: IT Manager

Employment: Full Time

Pay Transparency:

The anticipated salary for Los Angeles-based individuals expressing interest in this position is $80,000/yr.

Audacy offers employees who are eligible for benefits with a comprehensive benefits package which includes: a health care coordinator, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.

Location: Los Angeles

Work Arrangement: On-Site 5 days a week.

Audacy Los Angeles is looking for an IT Support Specialist to join the team!

JOB EXPERIENCE

What You'll Do:

Setting up or Diagnosing staff Laptops, Desktops, Peripherals, and Software.
Imaging/Deploying hardware, Reviewing, implementing and in many cases, refining technical documentation.
Must be able to assemble, disassemble, reassemble, upgrade, Install, and in most instances, test and upgrade PC hardware, software and peripherals.
Helping resolve IT related technical issues.
Helping Team members connect to company resources in office or remotely.
Helping Team members with handheld devices (Iphone, Android, Ipad).
Support Team members in a timely manner and demonstrate the ability to perform with minimal oversight.

REQUIREMENTS

More About You:

Required & Preferred:

Must have proficient knowledge of Microsoft Products including, Server, Windows 10/11, Mac OS X, iOS, Android, Microsoft Office and Google Workspace.
Must have significant experience providing end-user support, using a ticketing system, documenting, Multitasking and Thrives in Fast paced environments.
Some Linux, Scripting and Cisco network experience desired.
Some Experience in Broadcast Media, and Radio industry technology is highly recommended.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee frequently has to use hands and fingers to handle or feel objects, power tools or controls; reach with hands and arms; talk and hear. Duties include lifting, relocating, transporting technical hardware, and other office equipment. The majority of the work day will be spent walking to staff member locations to provide support as well as sitting at your desk planning and updating. Our facility is on two floors, accessible by elevators.

ADDITIONAL INFO

Audacy, Inc. (NYSE: AUD) is a scaled, multi-platform audio content and entertainment company with the country’s best radio broadcasting group, a leader in virtually every segment of audio, and America’s #1 creator of original, premium audio. Audacy engages over 170 million consumers each month, bringing people together around the news, sports, podcasts and music that matter to them. Learn more at www.audacyinc.com, Facebook (Audacy Corp) and Twitter (@AudacyCorp).

HOW TO APPLY

Please upload resume and apply at https://careers-audacy.icims.com/

https://careers-audacy.icims.com/jobs/7302/it-support-specialist/job