• Full Time
  • Anywhere
  • Applications have closed

KSBY

DESCRIPTION

• Contacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities.

• May input ads into the ad order system.

• Assists in collecting and composing ad copy, maintaining account base and ensuring high customer service.

• Works closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met.

• Calculate and have the ability to communicate rate packages to client and prospects.

• Assists Sales manager on all special project details including but not limited to production schedule, rate authorization and

communication.

• Facilitate & process sales presentations.

• Generate sales reports

Reception duties (answering phones, monitoring door for visitors, etc)

• Identify and correct any billing errors or issues prior to end of month.

• Correctly input client billing adjustments within the same month as dispute identified.

• Attend sales training and planning meetings.

• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the

customer needs.

• Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to

customers when they call.

• Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.

• Provide exemplary customer assistance.

• Adheres to company policy and assigned standards of performance.

• Other duties as assigned.


JOB EXPERIENCE

Education & Experience/Certifications

• High school diploma or equivalent required

• 2 – 5 years experience in administrative or sales support or a related field

 


REQUIREMENTS

Skills & Abilities

• Strong customer service skills

• The ability to read, analyze, and interpret sales demographics information and creative layouts

• Must have the ability to generate reports, business correspondence, and presentations

• Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers

• Must have the ability to calculate figures related to the advertising rate packages

• Proficient use of Microsoft Office (Excel, Word, Outlook)

• Must have the ability to learn new software programs such as ad order entry and customer relations management software

• Must have good organizational skills and the ability to meet deadlines

• Communicate and work as a team player both internally and externally


    ADDITIONAL INFO

    KSBY Communications is an equal opportunity employer. Pre-employment screening is required including a driving record check and drug screening. Valid California driver license will be required.


    CONTACT DETAILS

    Please email resume to:
    [email protected]

    or mail to:

    KSBY-TV – Human Resources
    1772 Calle Joaquin
    San Luis Obispo, CA 93405