Milwaukee,WI
DESCRIPTION
FOX 6 News is looking for a person to be an integral part of the long-standing consumer unit, Contact 6. For more than 40 years, Contact 6 has helped viewers with their consumer issues. The Contact 6 Administrator leads the consumer complaint process while also helping with receptionist duties at FOX 6. The ideal candidate has outstanding organizational skills and the ability to juggle phone calls, emails and letters involving Contact 6 complaints. In addition, this person should have a positive attitude and poise as they are the first line of viewer contact not only for calls coming into FOX 6, but also any Contact 6 consumer complaint.
JOB EXPERIENCE
Minimum of an Associate’s degree in Business/Office Administration/related field or equivalent related experience. Must be personable with strong verbal and written communication skills. Proficient with Microsoft Office, Excel, Word and Outlook. Knowledge of ACT software is a plus, but not required.
Apply on-line at: http://www.tribunemedia.com/careers/ search for JOB ID 2019-50038.
#TBMB
REQUIREMENTS
The Contact 6 administrator works with the Contact 6 reporter and Executive Producer to help viewers solve consumer issues and complaints. This position manages Contact 6 emails, complaint paperwork and documentation, processes Contact 6 data and connects with viewers who need Contact 6 assistance. The Contact 6 administrator must follow-through on all complaints and keep the team informed in the process. They will be expected to have contact with viewers daily. The individual is a vital member of the Contact 6 team who helps find and track consumer trends to assist with on-air stories. This is an excellent opportunity for anyone with a passion for helping people. As receptionist, this position is responsible for answering all incoming calls, assisting guests and station visitors, and perform other duties as assigned by station management.
ADDITIONAL INFO
Tribune Media Company (NYSE: TRCO) is home to a diverse portfolio of television and digital properties driven by quality news, entertainment and sports programming. Tribune Media is comprised of Tribune Broadcasting’s 42 owned or operated local television stations reaching approximately 49 million households, national entertainment cable network WGN America, whose reach is more than 75 million households, Tribune Studios, and a variety of digital applications and websites commanding 49 million monthly unique visitors online. Tribune Media also includes Chicago’s WGN-AM, the national multicast networks Antenna TV and THIS TV and Covers Media Group, an unrivaled source of online sports betting information. Additionally, the Company owns and manages a significant number of real estate properties across the U.S. and holds a variety of investments, including a 31% interest in Television Food Network, G.P., which operates Food Network and Cooking Channel. For more information please visit http://www.tribunemedia.com.
Tribune is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
CONTACT DETAILS
For consideration please apply to http://www.tribunemediacareers.com