Washington,DC
DESCRIPTION
WUSA 9, the TEGNA-owned CBS affiliate in the Washington, DC market, is seeking an Account Manager. This position is responsible for managing the day-to-day responsibilities of assigned accounts and team members. The role is designed to provide optimal customer experience and drive sales by providing customer support by aligning the company’s multimedia solutions with our customers’ marketing objectives. If you are a high performer, detailed oriented with a positive attitude who thrives in a fast-paced, team environment, we may have a place for you on our team.
Responsibilities
- Daily interaction with existing agency and direct client business; this responsibility includes maintenance of client schedules on television and online in addition to the implementation of special projects and promotions.
- Works in tandem with AE, Customer Insights (Research) Manager, and Creative Services to develop sales presentations.
- Attends sales meetings and training to obtain sales, product and process information, and to keep abreast of company products and services in order to articulate to the client, when appropriate.
- Facilitates execution of digital campaigns sold by designated Account Executives. This includes ensuring all digital campaigns are executed on-time, accurately booked and trafficked, and regularly monitored to ensure successful delivery.
- Partners with designated Account Executives in the development of new/incremental revenue.
- Works with the Traffic Department as necessary to facilitate accurate scheduling of customers’ traffic.
- Able to make decisions and solve problems independently in an effort to support the customer.
- Assists designated Account Executives with the maintenance of contracts, generating avails, traffic, make-goods, collections, and overall customer service.
- Regular tracking of client audience delivery using Nielsen ratings and digital fulfillment.
- Sets up new customer accounts, contracts, order entry, and revisions. Checks for accuracy.
- Self-motivation and willingness to work as a team player are essential attributes. Creativity, flexibility, and the ability to change with our industry are also keys to success.
JOB EXPERIENCE
REQUIREMENTS
Requirements
- Minimum 3 years of account service in a professional, fast-paced environment.
- College Degree preferred.
- Ability to work effectively and independently as part of a team.
- Ability to effectively communicate directly with clients.
- Ability to effectively handle multiple tasks and projects under deadline pressure.
- Proficient in Microsoft Office and extremely computer literate.
- Ability to effectively solve problems.
- Must be detail-oriented and able to hit deadlines.
- Creative and able to adapt quickly to change.
- Strong written and verbal communication skills, and strong organization and time management skills.
- Valid driver’s license with excellent driving history, as well as reliable transportation and proof of insurance
About TEGNA
TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. With 49 television stations and two radio stations in 41 markets, TEGNA delivers relevant content and information to consumers across platforms. It is the largest owner of top 4 affiliates in the top 25 markets, reaching approximately one-third of all television households nationwide. Each month, TEGNA reaches 50 million adults on-air and approximately 30 million across its digital platforms. TEGNA has been consistently honored with the industry’s top awards, including Edward R. Murrow, George Polk, Alfred I. DuPont and Emmy Awards. TEGNA also delivers innovative and unparalleled solutions for advertisers through TEGNA Marketing Solutions (TMS). TMS is a one-stop shop that helps businesses thrive through an unmatched suite of services and solutions that reach consumers across television, email, social and over-the-top (OTT) platforms, including Premion, TEGNA’s OTT advertising service. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. For more information, visit http://www.TEGNA.com.
TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information.
ADDITIONAL INFO
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.